Buffet Kitchen Lead: Guest Experience & Quality

Grand Casino Mille Lacs & Hinckley; Onamia (MN); On-site; USD 45,000 - 60,000; Full time

Job summary

Grand Casino Mille Lacs & Hinckley is looking for a dedicated Food & Beverage Supervisor to ensure maximum guest satisfaction and uphold service standards. The role involves overseeing the kitchen operations, training associates, and managing food quality compliance.

The ideal candidate will have at least three years of relevant experience with two years in a supervisory position. Strong leadership skills and a Serv-Safe Certification are preferred.

Qualifications

• Three years of Food & Beverage Kitchen Operations experience, including two years in a supervisory role.
• Serv-Safe Certification preferred or required within one year of placement.

Responsibilities

• Ensure guest service satisfaction and high operational standards.
• Evaluate and train staff to comply with service standards.
• Control food and labor costs within budgetary limits.
• Maintain health, safety, and sanitation standards.

Skills

Food & Beverage Operations

Supervisory Skills

Guest Service

Organizational Skills

Compliance Knowledge

Education

Three years of progressive Kitchen Operations experience

Serv-Safe Certification

Job description

Grand Casino Mille Lacs & Hinckley is looking for a dedicated Food & Beverage Supervisor to ensure maximum guest satisfaction and uphold service standards. The role involves overseeing the kitchen operations, training associates, and managing food quality compliance.

The ideal candidate will have at least three years of relevant experience with two years in a supervisory position. Strong leadership skills and a Serv-Safe Certification are preferred.