Vendor Oversight & Compliance Specialist

Carrington; Montpelier (VT); Sur place; USD 33 000 - 37 000; Plein temps

Avantages offerts par ce poste

Healthcare plans

50% 401(k) match (first 4% of pay)

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Résumé du poste

Carrington Mortgage Services in Montpelier, VT oversees a network of third-party vendors to ensure compliance with company policies and regulatory guidelines. The role involves ongoing oversight, due diligence, and coordinating with vendors to address inquiries and escalations.

You will manage annual reviews, contract milestones, and vendor notifications while maintaining accurate records in the vendor management system and ensuring timely responses to inquiries.

Qualifications

• Motivated, enthusiastic, self-starter willing to take-on tasks with minimal supervision and deliver results.
• Ability to work independently and effectively in a complex environment and regulatory conditions.
• Proficient in MS office, in particular word, outlook, Excel and Visio.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to prioritize and multi-task in a fast pace ever changing environment.
• Ability to organize and meet deadlines.
• Excellent document interpretive and comprehension skills.
• High school diploma/GED or equivalent work experience. Bachelor’s degree preferred.
• One (1) or more years of experience in the financial services industry; mortgage servicing, auditing, finance, compliance or vendor management work experience.

Responsabilités

• Review and assess large volume of documentation to complete existing vendor's annual review in accordance with regulatory compliance and internal policy.
• Monitor, track and conduct first level review of various vendor compliance documents throughout vendor oversight lifecycle, including contracts milestones and termination process documents, to ensure compliance with all company policies and procedures.
• Responsible for monitoring and maintaining the ongoing oversight of an assigned pool of third-party vendors and escalating any identified risks, material change in business operations, or privacy issues.
• Monitor and maintain Vendor Management Department inbox to ensure timely processing of external and internal inquiries and requests
• Manage the vendor ongoing reviews and annual contract obligations and ensure accuracy of vendor management system and timely vendor notifications as needed.
• Escalate matters to leadership team timely if unable to resolve issue.
• For new third-party vendors', conduct due diligence collection and evaluation of documents to ensure compliance with the company's rules and guidelines before submitting for approval through a formalized process.
• First point of contact for vendors and provide updates and on-going communication by running status reports and communicating with vendors through various means to follow up on required compliance items.
• Review of FNMA/FHLMC required documentation from vendor to ensure compliance and submit to FNMA/FHLMC for approval. Update vendor management system and notify internal stakeholders of any changes to approval status.
• Coordinate marketing and mortgage lending vendor invoices as needed.
• Responsible for ensuring that all documents in the internal system of record are current and entered upon receipt.
• Respond to site audit exceptions identified by QCVM for compliance and ensure tracking and timely delivery of completed site audit reports to internal stakeholders based on department procedures, including tracking of any required action/remediation plans.
• Provide support with processing vendor communication requests, including tracking acknowledgements as required.
• Conduct research and gather information for potential new service providers as requested by the business and/or VM leadership to meet new business needs for onboarding consideration.
• Log consumer complaints into vendor management system database and coordinate response with respective business areas for remediation.
• Perform other duties and special projects as assigned.

Connaissances

MS Office

Analytical skills

Communication skills

Multitasking

Regulatory compliance

Formation

High school diploma/GED

Bachelor’s degree preferred

Outils

Visio

Description du poste

Carrington Mortgage Services in Montpelier, VT oversees a network of third-party vendors to ensure compliance with company policies and regulatory guidelines. The role involves ongoing oversight, due diligence, and coordinating with vendors to address inquiries and escalations.

You will manage annual reviews, contract milestones, and vendor notifications while maintaining accurate records in the vendor management system and ensuring timely responses to inquiries.