Vendor Compliance & Oversight Specialist

Carrington

Boise (ID)

On-site

USD 33,000 - 37,000

Full time

14 days+

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Benefits offered by this job

Healthcare plans
401(k) match
Discounts portal
Training programs
Referral bonuses
Educational reimbursement
Charitable foundation

Job summary

Carrington Mortgage Services, part of The Carrington Companies, is seeking a Vendor Oversight Specialist in Boise to monitor a network of third-party providers, ensure compliance with company policies and regulatory guidelines, and escalate issues to leadership as needed.

You will conduct annual vendor reviews, oversee due diligence for new partners, maintain vendor records, coordinate invoices and communications, and support FNMA/FHLMC documentation to keep the vendor management system current.

Qualifications

  • Motivated self-starter willing to take-on tasks with minimal supervision.
  • Ability to work independently in a regulated environment and regulatory conditions.
  • Proficient in MS Office (Word, Outlook, Excel, Visio).
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication.
  • Ability to prioritize and multitask in a fast-paced environment.
  • Good organization and deadline management.
  • Strong document interpretation skills.
  • High school diploma/GED; bachelor’s degree preferred.
  • 1+ year in financial services, mortgage servicing, auditing, or vendor management.

Responsibilities

  • Review and assess a large volume of documentation for annual vendor reviews.
  • Monitor and conduct first-level review of vendor compliance documents.
  • Oversee ongoing oversight of an assigned pool of third-party vendors and escalate risks.
  • Maintain Vendor Management inbox and timely responses.
  • Manage vendor ongoing reviews and contract obligations; ensure system accuracy.
  • Escalate matters to leadership when unresolved.
  • Perform due diligence on new vendors before approval.
  • Be first point of contact for vendors and provide status updates.
  • Review FNMA/FHLMC documents and update approval status in the system.
  • Coordinate vendor invoices for marketing and mortgage lending as needed.
  • Keep internal records current and entered on receipt.
  • Respond to site audit exceptions and track remediation actions.
  • Support vendor communications and acknowledgments.
  • Research potential new service providers as requested.
  • Log consumer complaints and coordinate remediation actions.
  • Perform other duties and special projects as assigned.

Skills

Motivated self-starter
Independent work
MS Office proficiency
Analytical skills
Verbal and written communication
Prioritization
Deadline management
Document interpretation
Regulatory environment
Team collaboration

Education

High school diploma/GED
Bachelor’s degree preferred

Tools

MS Excel
MS Outlook
MS Visio

Job description

Carrington Mortgage Services, part of The Carrington Companies, is seeking a Vendor Oversight Specialist in Boise to monitor a network of third-party providers, ensure compliance with company policies and regulatory guidelines, and escalate issues to leadership as needed.

You will conduct annual vendor reviews, oversee due diligence for new partners, maintain vendor records, coordinate invoices and communications, and support FNMA/FHLMC documentation to keep the vendor management system current.

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