Remote Vendor Performance & Compliance Lead

Carrington Mortgage Services, LLC; Orange (CA); Remote; USD 71,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Job summary

Carrington Mortgage Services is seeking a Vendor Management Supervisor to lead the Vendor Management Specialists in implementing a formal vendor oversight program for mortgage operations, including law firms, origination, and marketing vendors. This role ensures compliance with SLAs, KPIs, regulations, and internal policies while guiding training and process improvements.

You’ll supervise daily activities, monitor vendor performance nationwide, and collaborate with stakeholders to maintain

Qualifications

• 5+ years in mortgage servicing, auditing, finance, compliance or vendor management.

Responsibilities

• Supervise daily activities of Vendor Management staff and set performance expectations.
• Monitor ongoing compliance of third-party vendors to regulatory and internal policies.
• Lead and motivate staff, manage work distribution, and provide coaching.
• Maintain and evaluate department policies, forms, and training materials.

Skills

Vendor management

Leadership

Communication

Analytics

Education

Bachelor’s degree preferred

High school diploma/GED

Tools

MS Office Suite

SharePoint

Excel

Job description

Carrington Mortgage Services is seeking a Vendor Management Supervisor to lead the Vendor Management Specialists in implementing a formal vendor oversight program for mortgage operations, including law firms, origination, and marketing vendors. This role ensures compliance with SLAs, KPIs, regulations, and internal policies while guiding training and process improvements.

You’ll supervise daily activities, monitor vendor performance nationwide, and collaborate with stakeholders to maintain