Vendor Growth & Onboarding Specialist

Jumia; United States; Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Jumia is a leading pan-African e-commerce platform. Its mission is to improve everyday life in Africa by delivering innovative, affordable online services to customers and helping businesses grow on the Jumia platform. This role sits at the intersection of sales, partnerships and operations.

You will lead generation across channels, validate leads, persuade sellers to go live on Jumia, complete Self-Sign Up, and ensure sellers are admin-ready and trained to grow their business on the platform.

Formación

• 1–3 years of experience in Account Management, Acquisition, and/or Business Consultant
• Problem solver with strong written and spoken communication
• Customer obsession
• Proactive, organized, and detail-oriented
• Excellent listening, communication and organizational skills
• Demonstrated ability to multitask and follow through with attention to detail
• Bachelor’s degree required

Responsabilidades

• Lead generation across channels
• Validate lead quality
• Convince sellers to go live on Jumia
• Complete Self-Sign Up process
• Provide sellers with information to succeed from Day 1
• Ensure sellers are admin-ready and trained to grow their business on the platform
• Get feedback from sellers to inform product, marketing and operations improvements

Conocimientos

Account Management

Acquisition

Communication

Multitasking

Customer focus

Educación

Bachelor's degree

Descripción del empleo

Jumia is a leading pan-African e-commerce platform. Its mission is to improve everyday life in Africa by delivering innovative, affordable online services to customers and helping businesses grow on the Jumia platform. This role sits at the intersection of sales, partnerships and operations.

You will lead generation across channels, validate leads, persuade sellers to go live on Jumia, complete Self-Sign Up, and ensure sellers are admin-ready and trained to grow their business on the platform.