Vending Machine Customer Advocate

Carvana; Houston (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Wellness program

13–20 days PTO first year

Tuition reimbursement

Employee equity program

Job summary

Carvana is seeking enthusiastic Customer Advocates in Houston to deliver a memorable car-buying experience at our car Vending Machine locations. You will handle customer interactions, complete paperwork, and keep detailed notes in our system.

Typical shifts run 7 am–3 pm or 1 pm–9 pm, with six-day weeks including Saturdays. Starting at $19/hr with growth through performance-based programs and incentives, including potential overtime and equity opportunities.

Qualifications

• At least 2 years of customer-facing experience.
• Must be able to read, write, speak and understand English.
• Notary in local jurisdiction within 90 days (sponsored by Carvana) is required in some states.

Responsibilities

• Create an amazing and memorable pickup experience for customers at the Vending Machine site.
• Complete customer paperwork and add thorough notes in the tracking system.
• Address customer questions or minor technical issues related to the vending process promptly.
• Maintain safe driving and a clean record per Carvana policies.

Skills

Customer-facing experience

English proficiency

Notary eligibility

Job description

Carvana is seeking enthusiastic Customer Advocates in Houston to deliver a memorable car-buying experience at our car Vending Machine locations. You will handle customer interactions, complete paperwork, and keep detailed notes in our system.

Typical shifts run 7 am–3 pm or 1 pm–9 pm, with six-day weeks including Saturdays. Starting at $19/hr with growth through performance-based programs and incentives, including potential overtime and equity opportunities.