Vehicle Title Specialist I (Manheim)

Cox Automotive; Hatfield Township (PA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Parental leave

Job summary

Cox Automotive is seeking a Title Specialist to process and re-assign vehicle titles, verify accuracy, and resolve title issues in a fast-paced environment. The role requires strong organizational skills, attention to detail, and reliable DMV knowledge.

On-site schedule includes regular weekday hours with potential overtime. Primary duties include interacting with customers, handling title-related tasks, and ensuring front counter coverage while maintaining Cox’s commitment to client

Qualifications

• Two or more years of related experience in the auction industry or DMV.
• Effective communication skills.
• Must possess good problem-solving and organizational skills.
• Valid driver's license and safe driving record.
• High School Diploma/GED and 3 years' experience in a related field, or alternative combinations.
• OR 5 years' experience in a related field.
• Previous vehicle title experience and title handling are required.
• Ability to recognize title brands and other relevant notations related to titles is a requirement.
• Bending and light lifting 10 lbs. or less required.

Responsibilities

• Process and re-assign titles for vehicles sold by auction.
• Examine vehicle titles for accuracy and compliance with state requirements.
• Resolve title issues through customer interactions.
• Run 30-day outstanding title reports and contact sellers.
• Process sale day transactions using the AS400 and provide customer service.
• Verify purchases in-lane using the DVR.
• Gain proficiency in DMV processes within 6 months of hire.
• Provide customer support via phone using a headset.
• Maintain full counter coverage and greet clients at the location.
• Access and update client information from Auction Access.
• Assist in sale day settlement balancing.
• Ensure front counter coverage and support Cox culture.

Skills

Communication skills

Title handling

Attention to detail

Organizational skills

Problem solving

Driving license

Customer service

Notary prep (desirable)

Adaptability

Education

High School Diploma/GED

Any degree/certification beyond HS

Tools

AS400

Auction Access

DVR

Job description

parental leave, paid time off, paid holidays

Sep 14, 2026

Job Responsibilities:

• Process and re-assign titles for vehicle sold by auction.
• Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title tin the state for which it is filed. Confirm accuracy and report any discrepancies.
• Resolve Title issues through interactions with customers or accounts.
• Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.
• Perform other duties such as processing sale day transactions using the AS400 and provide customer service.
• Verify purchases in-lane using the DVR.
• Gain proficiency in DMV processes within 6 months of hire
• Provides customer support via phone using a headset in a fast-paced environment.
• Requires full counter coverage, greeting and assisting clients, and guests. (I know this is listed on the general req for Title Specialist, just want to make sure they know it is an important part of the role here at our location, we are a small location)
• Access and or add client information from Auction Access
• Assist in sale day Settlement balancing.
• Ensure Front counter coverage.
• Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture
• Perform other duties as assigned by Management.
• May be required to travel and or work overtime as business needs dictate.

Qualifications:

• Two or more years of related experience required in the auction industry or at the DMV.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Valid driver's license and safe driving record required.
• High School Diploma/GED and 3 years' experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
• OR 5 years' experience in a related field.
• Previous vehicle title experience and title handling are required.
• Ability to recognize title brands and other relevant notations related to titles is a requirement.
• Bending and light lifting 10 lbs. or less required.

Schedule:

• Monday - Thursday
• 8:30am - 5:00pm
• Friday
• 8:30am - 1:00pm

Preferred:

• Must have strong organizational skills and be very detail-oriented.
• Ability to type and use 10-key proficiently required.
• Sitting and standing for extended periods of time.
• Extensive detail handwritten and computer work.
• Willingness to become a Notary is desired.

Work Environment:

• Office setting.

USD 18.22 - 27.36 per hour

Compensation:

Hourly pay rate is in the range of $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets