Part Time Vehicle Title Specialist II (Manheim)

Cox Automotive; Cranberry Township (Butler County); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Cox Automotive in Cranberry Township is seeking an Administrative Title Specialist to review title documents, process transfers, and resolve discrepancies with customers and institutions. You will ensure regulatory compliance, maintain records, and support multiple internal teams.

The role emphasizes accuracy, confidentiality, and strong communication in a fast-paced environment. The team handles auction-related transactions and title updates, offering professional development and exposure to

Qualifications

• High school diploma or equivalent required.
• 2–3 years of administrative, clerical, or customer service experience.
• Working knowledge of vehicle titling, registration processes, DMV requirements.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong attention to detail and accuracy in document review.
• Excellent organizational, prioritization, and time-management skills.
• Effective verbal and written communication with internal and external stakeholders.
• Ability to handle sensitive information with discretion.

Responsibilities

• Review and verify title documents for accuracy, completeness, and regulatory compliance.
• Process title transfers, reassignments, lien releases, corrections, and ownership transactions.
• Communicate with customers, financial institutions, dealerships, and agencies to resolve discrepancies.
• Maintain accurate title records and update systems accordingly.
• Provide guidance to internal departments on title requirements and processes.
• Answer calls and route to appropriate personnel professionally.
• Handle auction and sale-day transactions while delivering high customer service.
• Investigate and resolve customer concerns, ensuring satisfactory outcomes.
• Maintain confidentiality of sensitive information.
• Support extra duties and special projects as assigned.
• Monitor and follow up on outstanding titles to ensure timely resolution.

Skills

Attention to detail

Organizational skills

Communication skills

Time management

Problem-solving

Education

High school diploma

Tools

Microsoft Office

Job description

Key Responsibilities

• Review and verify title documents for accuracy, completeness, and compliance with applicable regulations.
• Process title transfers, reassignments, lien releases, corrections, and other ownership-related transactions.
• Communicate with customers, financial institutions, dealerships, and regulatory agencies to resolve title and registration discrepancies.
• Ensure compliance with departmental procedures, company policies, and state regulatory requirements.
• Monitor, track, and follow up on outstanding titles to ensure timely receipt and resolution.
• Maintain accurate title records and update internal systems with current documentation and status information.
• Provide guidance and support to internal departments regarding title requirements, documentation, and processes.
• Respond to and route incoming telephone calls professionally and efficiently to the appropriate personnel or department.
• Process auction and sale-day transactions while providing a high level of customer service.
• Investigate and resolve customer concerns, proactively addressing issues and ensuring satisfactory outcomes.
• Maintain confidentiality when handling sensitive customer, vehicle, and financial information.
• Perform additional duties and special projects as assigned.

Required Qualifications

• High school diploma or equivalent required.
• Minimum of 2 to 3 years of administrative, clerical, or customer service experience, preferably within the automotive, transportation, logistics, or related industries.
• Working knowledge of vehicle titling, registration processes, DMV requirements, and related documentation required.
• Strong attention to detail with a high level of accuracy in document review and data entry.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, with the ability to learn new software and systems quickly.
• Excellent organizational, prioritization, and time-management skills.
• Strong verbal and written communication skills with the ability to interact professionally with internal and external stakeholders.
• Ability to work effectively in a fast-paced, deadline-driven environment while managing multiple priorities.
• Demonstrated problem-solving and customer service skills.
• Ability to exercise discretion and maintain confidentiality of sensitive information.

Schedule:

• Tuesday: 8:30am - 5:00pm
• Wednesday: 7:30am - 5:00pm (Sale Day)
• Thursday: 8:30-5:00pm
• Possibility of more hours if available

Preferred Qualifications

• Experience working in vehicle auctions, dealerships, fleet management, or automotive finance environments.

USD 18.17 - 27.31 per hour

Compensation:

Hourly pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets