Part Time Title Specialist I (Manheim)

Cox Automotive; Grove City (OH); On-site; USD 23,000 - 34,000; Full time

Job summary

Cox Automotive is seeking a detail-oriented Title Processor to handle vehicle title work for auctioned units. You will examine titles for accuracy, verify state filings, and coordinate with customers, dealers and agencies to resolve issues.

The role requires strong communication, basic computer skills, and the ability to work with varied state regulations. Office-based position with daytime hours and potential for additional hours based on business needs.

Qualifications

• High School Diploma or GED.
• Generally, less than 2 years of experience.
• Effective communication skills.
• Must possess good problem-solving and organizational skills.
• Basic computer software skills.
• Vision abilities include close, distance and depth perception.

Responsibilities

• Process and re-assign titles for vehicles sold by the auction.
• Examine vehicle title for accuracy and conformity to specified requirements.
• Verify acceptance of the title in the state for which it is filed.
• Confirm accurate title VIN, odometer reading, lien releases, and that titles contain no alteration.
• Determine negotiability of title document and assess for potential fraud; report discrepancies.
• Interact with customers, dealers, and regulatory agencies to resolve titling issues.
• Assist with sale day transactions using AS400 and provide customer service.
• Run outstanding title reports and contact sellers about title status.
• Issue gate passes for no-sale vehicles and purchases.
• Assist with title and check audits.
• Follow safety procedures and participate in Safety Excellence.

Education

High School Diploma/GED

Job description

Work Schedule

Tuesday (8am-5pm), Wednesday (9am-5pm) (Opportunity for additional hours based on business needs)

Job Responsibilities

• Process and re-assign titles for vehicles sold by the auction.
• Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title in the state for which it is filed. Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc.
• Determine negotiability of title document and assess for potential fraud. Report any title discrepancies.
• Resolve titling issues through interaction with customers, dealers, and regulatory agencies. Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary.
• Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed.
• Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
• Perform other duties such as processing sale day transactions using the AS400 and providing customer service.
• Run outstanding title reports, review, and contact sellers regarding outstanding titles.
• Issue gate passes for no-sale vehicles and purchases.
• Assist with sale day balancing activities.
• Run 15-day outstanding title report for consignment vehicles sold without title. Match invoices against report and contact sellers to obtain title. Notate title status in system.
• Assist with title and check audits.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Qualifications

Minimum

• High School Diploma/GED.
• Generally, less than 2 years of experience.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Basic computer software skills required.
• Vision abilities required include close, distance and depth perception.

Preferred

• Notary seals and stamps preferred.

Work Environment

• Office setting.

USD 16.59 - 24.86 per hour

Compensation

Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets