Vehicle Title Specialist - Accuracy, Compliance & Resolution

Cox Automotive; Kent (WA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Bereavement leave

Volunteer time off

Job summary

Cox Automotive is seeking a detail-oriented Title Specialist to process and re-assign vehicle titles for auctions, verify DMV compliance, and resolve titling issues with customers, dealers, and agencies. The role requires strong communication, problem-solving, and organizational skills, plus basic computer proficiency.

Responsibilities include examining titles for accuracy, ensuring proper state acceptance, and handling title disputes while maintaining safety and regulatory awareness.

Qualifications

• High School Diploma/GED and 3 years' experience in a related field.
• Or the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; OR 5 years' experience in a related field.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Basic computer software skills required.
• Vision abilities required include close, distance and depth perception.

Responsibilities

• Process and re-assign titles for vehicles sold by the auction.
• Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title in the state for which it is filed.
• Determine negotiability of title document and assess for potential fraud.
• Resolve titling issues through interaction with customers, dealers, and regulatory agencies.
• Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles.
• Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
• Perform other duties such as processing sale day transactions using the AS400 and providing customer service.
• Run outstanding title reports, review, and contact sellers regarding outstanding titles.
• Issue gate passes for no-sale vehicles and purchases.
• Assist with sale day balancing activities.
• Run 15-day outstanding title report for consignment vehicles sold without title.
• Assist with title and check audits.
• Visibly demonstrate safety commitment by following all safety and health procedures.
• Perform other duties as assigned by management.
• May be required to work overtime (more than 40 hours per week) as business needs dictate.

Skills

Communication skills

Problem solving

Organizational skills

Basic computer skills

Vision abilities

Education

HS Diploma or GED with related experience options

Job description

Cox Automotive is seeking a detail-oriented Title Specialist to process and re-assign vehicle titles for auctions, verify DMV compliance, and resolve titling issues with customers, dealers, and agencies. The role requires strong communication, problem-solving, and organizational skills, plus basic computer proficiency.

Responsibilities include examining titles for accuracy, ensuring proper state acceptance, and handling title disputes while maintaining safety and regulatory awareness.