Vehicle Title & Compliance Specialist

Cox Automotive; Carleton (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Holidays

Bereavement leave

Voting leave

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive is seeking a Title Specialist to process and re-assign vehicle titles for auctions, ensuring accuracy and compliance with state regulations. You will verify VINs, odometer readings, lien status, and title contact information while addressing discrepancies with customers, dealers, and regulators.

The role requires strong communication, problem-solving, and organizational skills. Proficiency with AS400 and familiarity with DMV titling is preferred; a valid driver's license is

Qualifications

• High school diploma or GED; preferred.
• Less than 2 years of related work experience acceptable.
• Valid driver's license with clean driving record required.
• Must have effective communication and basic computer skills.

Responsibilities

• Process and re-assign titles for vehicles sold by auction.
• Examine titles for accuracy and state conformity; verify VIN, odometer, liens, and contact details.
• Determine negotiability and assess for potential fraud; report discrepancies.
• Resolve title issues through customer, dealer, and regulator interactions.
• Maintain knowledge of DMV titling laws for processing states.
• Handle phone inquiries courteously and route to appropriate personnel.
• Run title reports and contact sellers about outstanding titles.
• Support sale day transactions using AS400 and provide customer service.
• Verify purchases in-lane using the DVR; access Auction Access as needed.
• Assist in settlement balancing and ensure counter coverage.

Skills

Effective communication

Problem-solving

Organizational skills

Basic computer skills

Valid driver's license

Education

High School Diploma/GED

Tools

AS400

DVR

Auction Access

Job description

Cox Automotive is seeking a Title Specialist to process and re-assign vehicle titles for auctions, ensuring accuracy and compliance with state regulations. You will verify VINs, odometer readings, lien status, and title contact information while addressing discrepancies with customers, dealers, and regulators.

The role requires strong communication, problem-solving, and organizational skills. Proficiency with AS400 and familiarity with DMV titling is preferred; a valid driver's license is