Vehicle Title Processing Specialist | PTO & 401k Match

RB Global Inc.; College Park (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Basic life insurance

401k with company match

PTO 15 days per year

Job summary

IAA Holdings, LLC (IAA) is seeking a Title Service Representative to secure and compile all documents needed to transfer vehicle title ownership. You will communicate with customers, resolve discrepancies, answer calls, and ensure compliance with state requirements.

The role involves data entry into the IAA system and provides strong customer service across multiple channels. Ideal candidates have 1-2 years in title processing, knowledge of title and salvage laws, and proficiency with MS Office.

Qualifications

• 1-2 years State/National title processing experience.
• Knowledge of title and salvage title requirements.
• Maintaining customer databases.
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint.

Responsibilities

• Review and process documentation for insurance and remarketing customers.
• Process incoming salvage titles from multiple states and set for sale.
• Keep up-to-date on title regulations by learning and maintaining knowledge of current title/salvage laws.
• Provide excellent customer service and support by offering solutions and timely responses to external/internal partners.
• Provides a variety of customer support services through the mail, email, telephone and direct personal contact.
• Enters information from titles received from the state into the IAA operating system.

Skills

Customer service

Documentation

Data entry

Tools

MS Office Suite

Job description

IAA Holdings, LLC (IAA) is seeking a Title Service Representative to secure and compile all documents needed to transfer vehicle title ownership. You will communicate with customers, resolve discrepancies, answer calls, and ensure compliance with state requirements.

The role involves data entry into the IAA system and provides strong customer service across multiple channels. Ideal candidates have 1-2 years in title processing, knowledge of title and salvage laws, and proficiency with MS Office.