Vehicle Title & Compliance Specialist

RB Global Inc.; Nashville (TN); Vor Ort; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision insurance

401k with 100% match up to 4%

15 days PTO per year

Zusammenfassung

IAA Holdings, LLC is seeking a Title Specialist to secure documents for title transfers, communicate with customers, resolve discrepancies, and process title work across multiple states. The role emphasizes accuracy, data entry, and excellent service in a field-office environment.

This full-time position requires familiarity with MS Office and title regulations, offering growth within the RB Global network and a collaborative team atmosphere.

Qualifikationen

• 1-2 years State/National title processing experience
• 2-3 Years Previous knowledge in title and salvage title requirements
• Maintaining customer databases
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint
• Typical Field Office Environment

Aufgaben

• Review and process documentation for insurance and remarketing customers
• Process incoming salvage titles from multiple states and set for sale
• Keep up-to-date on title regulations by learning and maintaining knowledge of current title/salvage laws.
• Provide excellent customer service and support by offering solutions and timely responses to external/internal partners
• Provides a variety of customer support services through the mail, email, telephone and direct personal contact.
• Reviews and enters in title work for all customers.
• Completes application to transfer title ownership.
• Enters information from titles received from the state into the IAA operating system.
• Stays current with title/salvage laws in multiple states
• Responds to customer questions, complaints and requests.
• Resolves problems encountered in the effort to transfer title ownership.
• Performs word processing assignments, filing and related clerical duties.
• Follows well-established procedures and under close direction of supervisor.
• Assists with other office functions as needed.
• Immediately reports all violations of company policy to a supervisor or manager.
• Protects and preserves confidential, personal customer information received and adheres to state and company records retention policies and procedures.
• Develop employees as part of a progression plan
• Maintain a culture of responsibility, accountability, integrity, and execution across span of control
• Other duties as assigned per management

Kenntnisse

Title processing

Customer service

MS Office

Data entry

Phone & email support

Tools

Outlook

Excel

Word

PowerPoint

Jobbeschreibung

IAA Holdings, LLC is seeking a Title Specialist to secure documents for title transfers, communicate with customers, resolve discrepancies, and process title work across multiple states. The role emphasizes accuracy, data entry, and excellent service in a field-office environment.

This full-time position requires familiarity with MS Office and title regulations, offering growth within the RB Global network and a collaborative team atmosphere.