Vehicle Title Processing Specialist

Cox Enterprises; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Cox Enterprises seeks a Document Agent to manage vehicle titles and related documents within the Titles & Records operation. This role combines document handling, title verification, and inventory management to support internal teams, dealerships, and partners while maintaining compliance and quality customer service.

Responsibilities include processing title documents, verifying supporting paperwork, mailing processing, scanning, vault filing, and ensuring accurate record retention.

Qualifications

• Strong attention to detail and accuracy in data entry and document handling.
• Ability to work in a fast-paced, deadline-driven production environment.
• Excellent organizational and communication skills.

Responsibilities

• Title Processing & Documentation: Review and process vehicle title documents per regulations; verify supporting documentation; enter and maintain title data.
• Mail Processing & Documentation: Process, sort, and distribute incoming mail; prepare titles for scanning; scan and tag documents.
• File Management & Inventory Control: File and secure documents in vault; retrieve documents; audit title inventory; ensure retention procedures.
• Shipping & Release: Prepare outgoing title shipments and print waybills; coordinate release and shipment of titles to clients.

Skills

Attention to detail

Data entry

Customer service

Organization

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Cox Enterprises seeks a Document Agent to manage vehicle titles and related documents within the Titles & Records operation. This role combines document handling, title verification, and inventory management to support internal teams, dealerships, and partners while maintaining compliance and quality customer service.

Responsibilities include processing title documents, verifying supporting paperwork, mailing processing, scanning, vault filing, and ensuring accurate record retention.