Vehicle Rental Customer Experience Specialist

GEDANKENBURG GmbH & Co. KG; Pittsburgh (Allegheny County); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Healthcare coverage

Life insurance

401k plan

Paid time off

Employee rentals

Uniform with weekly dry cleaning

Job summary

SIXT in Pittsburgh is seeking a customer service-oriented team member to drive stellar rental experiences. You will greet customers, verify documents, help choose vehicles, and manage the rental process with accuracy and a friendly attitude.

You will promote extras like prepaid fuel and toll passes, finalize agreements, and inspect returned vehicles while keeping your workspace organized and compliant with standards.

Qualifications

• High school diploma or GED and at least 1 year of customer service experience.
• Must be 18 years or older, a valid driver’s license with a clean driving record, and authorized to work in the United States without sponsorship.
• Basic computer navigation and familiarity with Microsoft Office.

Responsibilities

• Verify customer documents and driver’s licenses; request additional documents as needed.
• Assist customers in selecting the right vehicle and handle exchanges to meet business needs.
• Promote add-ons such as prepaid fuel and toll passes while addressing questions.
• Finalize rental agreements by confirming documents, explaining charges, and providing receipts.
• Inspect returned vehicles for damages, mileage, and fuel levels; maintain a clean workstation.

Skills

Customer service experience

Education

High school diploma or GED

Tools

Microsoft Office

Job description

SIXT in Pittsburgh is seeking a customer service-oriented team member to drive stellar rental experiences. You will greet customers, verify documents, help choose vehicles, and manage the rental process with accuracy and a friendly attitude.

You will promote extras like prepaid fuel and toll passes, finalize agreements, and inspect returned vehicles while keeping your workspace organized and compliant with standards.