Senior Vehicle Logistics & Dispatch Specialist

Cox Enterprises; Maine; Hybrid; USD 40,000 - 64,000; Full time

Job summary

Cox Enterprises is seeking a Senior Vehicle Operations Logistics Specialist to coordinate the transport of customer vehicles to Manheim auctions and regional sites. The role emphasizes relationship building with auction partners, order entry, and carrier management.

You will operate in a hybrid environment, handling multiple locations, ensuring accurate data entry, and driving improved margins through proactive negotiation and problem solving.

Qualifications

• 1–3 years administrative experience (automotive industry preferred)
• Proficient with Microsoft Excel, Outlook and Word
• Ability to work independently in a matrix environment to deliver results
• Excellent customer service and multi-tasking skills
• High attention to detail including precise data entry
• Excellent written and verbal communication skills
• Ability to work with a high sense of urgency in a dynamic, fast-paced environment
• Valid Driver’s License and pass background/drug test

Responsibilities

• Facilitate and manage transport of customer vehicles to and from Manheim auction sites and regional areas.
• Build relationships with Manheim Auction commercial teams and management.
• Manage email boxes for multiple locations and coordinate regional emails.
• Enter manual orders and process other AS400 system orders.
• Monitor holds, verification delays, and escalate as needed.
• Dispatch negotiations to improve margins and manage vendor performance.
• Execute actions in AutoIMS for delays, holds, and cancellations.
• Follow up with carriers on VINs and ensure timely dispatch.
• Create and manage corrective actions for vendors and locations.
• Generate reports and analyze performance data for management.

Skills

Customer service

Multi-tasking

Attention to detail

Verbal communication

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Cox Enterprises is seeking a Senior Vehicle Operations Logistics Specialist to coordinate the transport of customer vehicles to Manheim auctions and regional sites. The role emphasizes relationship building with auction partners, order entry, and carrier management.

You will operate in a hybrid environment, handling multiple locations, ensuring accurate data entry, and driving improved margins through proactive negotiation and problem solving.