Vehicle Experience Specialist

Bobby Rahal Automotive Group - Pittsburgh Region; Pittsburgh (Allegheny County); On-site; USD 24,797,000 - 35,818,000; Full time

Job summary

Bobby Rahal Automotive Group - Pittsburgh Region is seeking a Product Concierge to deliver interactive vehicle demonstrations and ensure customers understand their vehicle operations. You will engage with clients, sales staff, and management to customize delivery and explain features.

The role requires strong communication, detail orientation, and proficiency with Microsoft Office in a fast-paced automotive setting. A pre-employment background check is required.

Qualifications

• Detail oriented in fast-paced environments.
• Effective oral and written communication with groups.
• Professional, friendly customer service mindset.
• Proficient with Microsoft Office applications.
• Ability to multi-task and manage competing priorities.
• Ability to follow written and oral instructions.

Responsibilities

• Demonstrate vehicle features and technologies during deliveries.
• Ensure pre-delivery checklist items are completed.
• Personalize vehicle delivery based on customer needs.
• Follow up with customers after delivery to answer questions.
• Assist customers at the service drive and point to resources.

Skills

Detail oriented

Public speaking

Customer service

Microsoft Office

Multi-tasking

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Bobby Rahal Automotive Group - Pittsburgh Region is seeking a Product Concierge to deliver interactive vehicle demonstrations and ensure customers understand their vehicle operations. You will engage with clients, sales staff, and management to customize delivery and explain features.

The role requires strong communication, detail orientation, and proficiency with Microsoft Office in a fast-paced automotive setting. A pre-employment background check is required.