Vehicle Experience & Service Concierge

Hanania Automotive Group; Nebraska; On-site; USD 32,000 - 42,000; Full time

Job summary

Hanania Automotive Group seeks a Customer Experience Service Associate to support the Service department by ensuring optimal on-site vehicle placement and presentation of interiors and exteriors. The role also involves transporting service vehicles to customers and delivering loaner vehicles.

The position requires a valid driver's license, ability to work outside, and a commitment to vehicle care and customer satisfaction.

Qualifications

• High school diploma or equivalent.
• Valid Driver’s License with a clean driving record.
• Experience in vehicle care tasks is a plus.
• Ability to pass background and drug screening.

Responsibilities

• Keeps the lot neat and orderly, moves cars as directed.
• Inspects vehicles for cleanliness, damage, and standards compliance.
• Drive offsite to retrieve customer vehicles and deliver loaner vehicles.
• Obtain signatures and complete walk-around inspections for damage.
• Return vehicles and complete walk-around inspections for damage on return.
• Use cleaning tools to preserve and protect vehicles.

Skills

Friendly & outgoing

Good judgment & safe driving

Vehicle care experience

Continuous improvement mindset

Customer satisfaction focus

Creative problem-solver

Self-motivated & coachable

Strong communication

Outdoor work readiness

Pre-employment screening compliance

Education

High school diploma or equivalent

Job description

Hanania Automotive Group seeks a Customer Experience Service Associate to support the Service department by ensuring optimal on-site vehicle placement and presentation of interiors and exteriors. The role also involves transporting service vehicles to customers and delivering loaner vehicles.

The position requires a valid driver's license, ability to work outside, and a commitment to vehicle care and customer satisfaction.