CUSTOMER SERVICE EXPERIENCE ASSOCIATE

Hanania Automotive Group; Saint Augustine (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

Dental coverage

Vision coverage

Life insurance

401(k) with match

PTO & holidays

Vehicle discounts

Career growth

Job summary

Hanania Automotive Group in St. Augustine, FL seeks a Customer Experience Service Associate to be the friendly first face in the service drive. You’ll greet customers, assist with vehicle drop-offs and pick-ups, move and park vehicles, and help keep the drive area organized and efficient.

Ideal candidates are customer-focused, reliable, and able to follow directions from management. A valid driver's license and clean driving record are required; pre-employment screening including a hair follicle

Qualifications

• Friendly and outgoing.
• Good judgment and safe driving skills.
• Commitment to continuous improvement.
• Strong customer service skills
• Self-motivated and easily takes direction from management.
• Valid driver's license and clean driving record
• Must pass pre-employment screen (background & hair follicle drug test).

Responsibilities

• Greet customers and support the service drive
• Move, park, and organize vehicles
• Keep the service drive clean and clear
• Perform quick vehicle walk-arounds
• Transport vehicles and deliver loaners

Skills

Friendly customer service

Strong communication

Reliable and punctual

Safety-conscious driving

Team player

Attention to detail

Follow directions

Job description

Job Details

Job Location: Hanania Chrysler Dodge Jeep Ram - St Augustine, FL 32086-5762

Start your career in the automotive industry with a team that values professionalism, customer care, and growth. As a Customer Experience Service Associate with Hanania CDJR, you’ll be the first friendly face our customers see—greeting them in the service drive, safely moving and parking vehicles, and keeping the drive running smoothly. You’ll also assist with vehicle pick-ups, drop-offs, and loaner exchanges.

The HANANIA ADVANTAGE

• Competitive pay
• Medical, Dental, Vision & Supplemental benefits
• Company-paid Life Insurance
• 401(k) with match
• PTO & Holidays
• Employee vehicle purchase & service discounts
• Career growth opportunities

Responsibilities

• Greet customers and support the service drive
• Move, park, and organize vehicles
• Keep the service drive clean and clear
• Perform quick vehicle walk-arounds
• Transport vehicles and deliver loaners

Qualifications

• Friendly and outgoing.
• Good judgment and safe driving skills.
• Commitment to continuous improvement.
• Strong customer service skills
• Self-motivated and easily takes direction from management.
• Valid driver's license and clean driving record
• Must be able to pass pre-employment screen (background & hair follicle drug test)

Physical Requirements

• Prolonged periods of sitting while driving.
• Must be able to lift up to 15 pounds.
• Must be able to stand, bend, and reach.

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.