Vehicle Demand & Supply Operations Specialist

Toyota North America; Glen Burnie (MD); On-site; USD 53,000 - 85,000; Full time

Benefits offered by this job

Health care and wellness plans

401(k) with company match

Tuition reimbursement

Vehicle Purchase Discount

Lease Vehicle Program

Job summary

Toyota North America is seeking a Demand & Supply Administrator in the Central Atlantic Region. You will manage wholesale vehicle allocation, coordinate dealerships, transportation, and internal teams to optimize distribution and dealer satisfaction.

Reporting to the Demand & Supply Manager, you will ensure timely, accurate processes and support continual improvements across logistics and operations. This on-site role requires strong organizational and MS Office skills.

Qualifications

• High School Diploma or higher.
• Excellent organizational skills, with a high attention to details, and ability to execute on specific deadlines.
• Proven experience in office management or administrative leadership role.
• Strong Microsoft skills within but not limited to: Excel, Outlook, Word, teams and PowerPoint.
• Demonstrated ability to effectively multi-task across diverse projects while proactively anticipating challenges and implementing timely solutions.
• Strong knowledge of supporting departments and organizations with operations policies and procedures.

Responsibilities

• Administer various aspects of vehicle services including fulfillment of associate lease vehicle request, annual vehicle registration renewals, and VSPP certificate distribution.
• Updating department Dealer Daily with current reference materials including the production order.
• Assist dealers with trades, RDR reversals, vehicle inquiries, TRAC flips, and request for Priority Shipments.
• Administer the process to pull vehicles including demos, pool vehicles, marketing/promotional vehicles, and TSPP replacement vehicles.
• Serve as the primary contact for dealer and field traveler communications, addressing inquiries and resolving transportation or vehicle condition issues.
• Manage new vehicle orders, changes, and tracking to ensure timely delivery to the correct dealerships.
• Coordinate vehicle transfers during dealership ownership changes, including tracking and deviating units as needed.
• Handle miscellaneous requests such as buybacks, PPO changes, and Monroney label updates.
• Collaborate with logistics, transportation companies, and dealership personnel to resolve issues and improve processes.
• Identify trends and recommend process improvements to enhance efficiency and accuracy.

Skills

Organizational skills

Attention to detail

Multi-tasking

Deadline-driven

Problem solving

Education

High School Diploma or higher

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft Teams

PowerPoint

Job description

Toyota North America is seeking a Demand & Supply Administrator in the Central Atlantic Region. You will manage wholesale vehicle allocation, coordinate dealerships, transportation, and internal teams to optimize distribution and dealer satisfaction.

Reporting to the Demand & Supply Manager, you will ensure timely, accurate processes and support continual improvements across logistics and operations. This on-site role requires strong organizational and MS Office skills.