Supply & Demand Operations Administrator

Toyota North America; Glen Burnie (MD); On-site; USD 53,000 - 85,000; Full time

Benefits offered by this job

Health care and wellness plans

401(k) with company match

Tuition reimbursement

Vehicle Purchase Discount

Lease Vehicle Program

Job summary

Toyota North America is seeking a Demand & Supply Administrator in the Central Atlantic Region. You will manage wholesale vehicle allocation, coordinate dealerships, transportation, and internal teams to optimize distribution and dealer satisfaction.

Reporting to the Demand & Supply Manager, you will ensure timely, accurate processes and support continual improvements across logistics and operations. This on-site role requires strong organizational and MS Office skills.

Qualifications

• High School Diploma or higher.
• Excellent organizational skills, with a high attention to details, and ability to execute on specific deadlines.
• Proven experience in office management or administrative leadership role.
• Strong Microsoft skills within but not limited to: Excel, Outlook, Word, teams and PowerPoint.
• Demonstrated ability to effectively multi-task across diverse projects while proactively anticipating challenges and implementing timely solutions.
• Strong knowledge of supporting departments and organizations with operations policies and procedures.

Responsibilities

• Administer various aspects of vehicle services including fulfillment of associate lease vehicle request, annual vehicle registration renewals, and VSPP certificate distribution.
• Updating department Dealer Daily with current reference materials including the production order.
• Assist dealers with trades, RDR reversals, vehicle inquiries, TRAC flips, and request for Priority Shipments.
• Administer the process to pull vehicles including demos, pool vehicles, marketing/promotional vehicles, and TSPP replacement vehicles.
• Serve as the primary contact for dealer and field traveler communications, addressing inquiries and resolving transportation or vehicle condition issues.
• Manage new vehicle orders, changes, and tracking to ensure timely delivery to the correct dealerships.
• Coordinate vehicle transfers during dealership ownership changes, including tracking and deviating units as needed.
• Handle miscellaneous requests such as buybacks, PPO changes, and Monroney label updates.
• Collaborate with logistics, transportation companies, and dealership personnel to resolve issues and improve processes.
• Identify trends and recommend process improvements to enhance efficiency and accuracy.

Skills

Organizational skills

Attention to detail

Multi-tasking

Deadline-driven

Problem solving

Education

High School Diploma or higher

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft Teams

PowerPoint

Job description

Overview

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we’re looking for

Toyota’s Central Atlantic Region’s Demand & Supply Department is looking for a passionate and highly motivated Demand & Supply Administrator. In this role, you will be instrumental in managing the allocation and logistics of wholesale vehicles, ensuring smooth coordination between dealerships, transportation, and internal teams.

Reporting to the Demand & Supply Manager, you will support the department’s goal of optimizing vehicle distribution and enhancing dealer satisfaction through accurate, timely, and efficient processes.

What you’ll be doing

• Administer various aspects of vehicle services including fulfillment of associate lease vehicle request, annual vehicle registration renewals, and VSPP certificate distribution.
• Updating department Dealer Daily with current reference materials including the production order.
• Assist dealers with trades, RDR reversals, vehicle inquiries, TRAC flips, and request for Priority Shipments.
• Administer the process to pull vehicles including demos, pool vehicles, marketing/promotional vehicles, and TSPP replacement vehicles.
• Serve as the primary contact for dealer and field traveler communications, addressing inquiries and resolving transportation or vehicle condition issues.
• Manage new vehicle orders, changes, and tracking to ensure timely delivery to the correct dealerships.
• Coordinate vehicle transfers during dealership ownership changes, including tracking and deviating units as needed.
• Handle miscellaneous requests such as buybacks, PPO changes, and Monroney label updates.
• Collaborate with logistics, transportation companies, and dealership personnel to resolve issues and improve processes.
• Identify trends and recommend process improvements to enhance efficiency and accuracy.

What you bring

• High School Diploma or higher.
• Excellent organizational skills, with a high attention to details, and ability to execute on specific deadlines.
• Proven experience in office management or administrative leadership role.
• Strong Microsoft skills within but not limited to: Excel, Outlook, Word, teams and PowerPoint.
• Demonstrated ability to effectively multi-task across diverse projects while proactively anticipating challenges and implementing timely solutions.
• Strong knowledge of supporting departments and organizations with operations policies and procedures.

Added bonus if you have

• Experience in automotive, logistics, or supply chain support roles where you’ve demonstrated attention to detail and problem-solving skills.
• Tableau Experience.

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

The annual base salary range for this position is $52,500.00 - $85,300.00.Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan.

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.