Vehicle Condition Specialist: Appraisals & Imaging

CarMax Inc.; Fort Worth (TX); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Holiday pay

Job summary

CarMax is seeking a Vehicle Condition Assessor in Fort Worth, TX. The role focuses on accurately documenting vehicle conditions for appraisals, supporting inventory updates and wholesale auction activities.

You will photograph vehicles, verify appraisal details and assist with lot merchandising in a fast-paced environment. Candidates should have strong customer service skills, be capable of working outdoors in varying weather, and hold a valid driver’s license.

Qualifications

• Must deliver excellent customer service across departments.
• Strong written and verbal communication.
• Ability to maintain accurate records and follow standard processes.
• Ability to work outdoors in varying weather and days/times.

Responsibilities

• Conduct accurate vehicle assessments and document cosmetic/mechanical conditions for appraisal analysis.
• Ensure correct optioning of vehicles during assessments and inventory updates.
• Capture high-quality images of wholesale vehicles for CarMax websites and support auction prep.
• Complete vehicle secures and confirmations; verify appraisal details and resolve discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and onboard new associates to maintain operational excellence.
• Follow CarMax EH&S requirements and keep a clean work area.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Outdoor work

Driver's license

Job description

CarMax is seeking a Vehicle Condition Assessor in Fort Worth, TX. The role focuses on accurately documenting vehicle conditions for appraisals, supporting inventory updates and wholesale auction activities.

You will photograph vehicles, verify appraisal details and assist with lot merchandising in a fast-paced environment. Candidates should have strong customer service skills, be capable of working outdoors in varying weather, and hold a valid driver’s license.