Vehicle Condition & Appraisal Specialist

CarMax; Dallas (TX); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Holiday pay

Job summary

CarMax Plano is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals, helping ensure quality, transparency, and efficiency in inventory management.

You will collaborate with Buyers, Senior Buyers and Purchasing Managers, perform high‑quality imaging for wholesale vehicles, and support auction operations and lot merchandising. This role requires attention to detail and the ability to work outdoors in varying weather.

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication with customers and teammates.
• Ability to multitask in a fast-paced environment.
• Valid driver's license and willingness to work outdoors.
• Flexibility to work nights, weekends, and holidays; physical ability to walk, bend, kneel, stand.
• Adherence to CarMax policies and appearance standards.

Responsibilities

• Conduct vehicle assessments and document cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Record keeping

Communication

Multi-tasking

Driver's license

Outdoor work

Flexible schedule

Team collaboration

Job description

CarMax Plano is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals, helping ensure quality, transparency, and efficiency in inventory management.

You will collaborate with Buyers, Senior Buyers and Purchasing Managers, perform high‑quality imaging for wholesale vehicles, and support auction operations and lot merchandising. This role requires attention to detail and the ability to work outdoors in varying weather.