Vehicle Condition Specialist — Appraisals & Imaging

CarMax Business Services; East Naples (FL); On-site; USD 23,419 - 37,195; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Holiday pay

Benefits information

Job summary

CarMax is seeking a Vehicle Condition Assessor to deliver precise vehicle condition reports for appraisals in a dynamic environment. You will document cosmetic and mechanical details, assist with inventory updates, and help prepare vehicles for wholesale auctions.

The role supports Buyers, Senior Buyers, and Purchasing Managers, with opportunities to contribute to lot merchandising and onboarding new associates while adhering to EH&S guidelines.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication skills for interactions with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays; physical ability for walking, bending, kneeling, and standing.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Multi-tasking

Team collaboration

Independent work

Flexibility

Outdoor work

Job description

CarMax is seeking a Vehicle Condition Assessor to deliver precise vehicle condition reports for appraisals in a dynamic environment. You will document cosmetic and mechanical details, assist with inventory updates, and help prepare vehicles for wholesale auctions.

The role supports Buyers, Senior Buyers, and Purchasing Managers, with opportunities to contribute to lot merchandising and onboarding new associates while adhering to EH&S guidelines.