Vehicle Condition Specialist – Appraisals & Imaging

CarMax Inc.; Torrance (CA); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Sick time

Vacation time

Holiday pay

Holiday Premium Pay

Job summary

CarMax Torrance is seeking a Vehicle Condition Assessor to accurately document vehicle conditions for appraisals, supporting inventory management and wholesale operations. You will collaborate with Buyers and Purchasing Managers, assist with lot merchandising, and help ensure quality and transparency.

The role requires attention to detail and the ability to work outdoors in varying weather. It offers a path to growth within a large, national retailer and includes various benefits and flexible

Qualifications

• Excellent customer service and collaboration across departments.
• Ability to follow standardized processes and maintain accurate records.
• Strong communication with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends and holidays; capable of walking, bending, kneeling and standing for extended periods.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments and document cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Image wholesale vehicles for CarMax websites and support auction preparation.
• Complete vehicle secures and confirmations, verify appraisal details and resolve discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist onboarding new associates to maintain operational excellence.
• Follow CarMax EH&S requirements and maintain a clean, orderly work area.

Skills

Customer service

Cross-department collaboration

Process adherence

Communication

Multitasking

Valid driver’s license

Outdoor work

Night/weekend/holiday flexibility

Appearance standards

Job description

CarMax Torrance is seeking a Vehicle Condition Assessor to accurately document vehicle conditions for appraisals, supporting inventory management and wholesale operations. You will collaborate with Buyers and Purchasing Managers, assist with lot merchandising, and help ensure quality and transparency.

The role requires attention to detail and the ability to work outdoors in varying weather. It offers a path to growth within a large, national retailer and includes various benefits and flexible