Vehicle Condition Specialist

CarMax Inc.; Louisville (KY); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Holiday pay

Holiday premium pay

Job summary

CarMax Inc. seeks a Vehicle Condition Assessor to accurately document vehicle conditions for appraisals and support lot merchandising. You will collaborate with Buyers and Managers, perform vehicle imaging, and ensure precise documentation during inventory updates.

The role involves outdoor work, flexibility for nights, weekends, and holidays, and a focus on customer service excellence across departments. Join a company recognized for its nationwide presence and commitment to a transparent

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Maintain accurate records following standardized processes.
• Communicate effectively with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Documentation accuracy

Communication

Multi-tasking

Outdoor work

Job description

CarMax Inc. seeks a Vehicle Condition Assessor to accurately document vehicle conditions for appraisals and support lot merchandising. You will collaborate with Buyers and Managers, perform vehicle imaging, and ensure precise documentation during inventory updates.

The role involves outdoor work, flexibility for nights, weekends, and holidays, and a focus on customer service excellence across departments. Join a company recognized for its nationwide presence and commitment to a transparent