Vehicle Condition Specialist: Appraisals & Imaging

CarMax; Denver (CO); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Holiday pay

Job summary

CarMax is seeking a Vehicle Condition Assessor to accurately document vehicle conditions for appraisals and inventories. You will collaborate with Buyers and Purchasing Managers, perform high-quality vehicle imaging, and assist with lot merchandising and onboarding for new associates.

The role requires attention to detail, ability to work outdoors in varying weather, and flexibility to work nights, weekends, and holidays.

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication with internal and external customers.
• Able to multitask in a fast-paced environment and work independently.
• Valid driver’s license; willing to work outdoors in varying weather.
• Willingness to work nights, weekends, and holidays; capable of walking, bending, kneeling, and standing for extended periods.
• Commitment to CarMax policies and professional appearance standards.
• Experience in vehicle assessments or a related automotive field is a plus.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Multi-tasking

Independent work

Driver's license

Job description

CarMax is seeking a Vehicle Condition Assessor to accurately document vehicle conditions for appraisals and inventories. You will collaborate with Buyers and Purchasing Managers, perform high-quality vehicle imaging, and assist with lot merchandising and onboarding for new associates.

The role requires attention to detail, ability to work outdoors in varying weather, and flexibility to work nights, weekends, and holidays.