Vehicle Condition Specialist – Appraisals & Imaging

CarMax Inc.; Missouri; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Sick time

Vacation time

Holiday pay

Benefits: CarMax Benefits

Job summary

CarMax is seeking a Vehicle Condition Assessor to accurately evaluate and document vehicle conditions for appraisals. You will photograph vehicles, assist with inventory updates, and support wholesale operations, ensuring quality and transparency across the process.

The role requires attention to detail, reliability, and the ability to work outdoors. Nights, weekends, and holidays may be required. Join CarMax and contribute to a trusted, nationwide brand dedicated to customer experience.

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication with customers and colleagues.
• Ability to work outdoors in varying weather.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Cross-department teamwork

Record keeping

Communication skills

Multi-tasking

Driver’s license

Outdoor work

Flexible hours

Professional appearance

Job description

CarMax is seeking a Vehicle Condition Assessor to accurately evaluate and document vehicle conditions for appraisals. You will photograph vehicles, assist with inventory updates, and support wholesale operations, ensuring quality and transparency across the process.

The role requires attention to detail, reliability, and the ability to work outdoors. Nights, weekends, and holidays may be required. Join CarMax and contribute to a trusted, nationwide brand dedicated to customer experience.