Vehicle Condition Inspector & Appraisal Support

CarMax; Hartford (CT); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Paid sick time

Vacation and holiday time

Holiday premium pay

Job summary

CarMax is hiring a Vehicle Condition Assessor in Hartford to accurately document cosmetic and mechanical vehicle conditions for appraisals and inventory updates. You will photograph vehicles, verify details, and support wholesale auction operations.

The role requires strong customer service, cross-department collaboration, and the ability to work outdoors in varying weather with flexibility for nights, weekends, and holidays.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication for interactions with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays; physical ability for walking, bending, kneeling, and standing for extended periods.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Cross-department collaboration

Communication skills

Multi-tasking

Driver's license

Outdoor work

Flexible hours

Physical stamina

Job description

CarMax is hiring a Vehicle Condition Assessor in Hartford to accurately document cosmetic and mechanical vehicle conditions for appraisals and inventory updates. You will photograph vehicles, verify details, and support wholesale auction operations.

The role requires strong customer service, cross-department collaboration, and the ability to work outdoors in varying weather with flexibility for nights, weekends, and holidays.