Vehicle Condition Specialist: Appraisals & Imaging

CarMax Business Services; Hartford (CT); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Benefits program access

Job summary

CarMax Hartford is seeking a Vehicle Condition Assessor to accurately appraise and document vehicle conditions for appraisals. You will photograph vehicles, verify options, and assist with lot merchandising while supporting wholesale operations.

The role requires attention to detail, the ability to work outdoors in varying weather, and collaboration with Buyers, Senior Buyers, and Purchasing Managers. Nights, weekends, and holidays may be required.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Documentation

Communication

Multi-tasking

Outdoor work

Team collaboration

Driving

Adaptability

Job description

CarMax Hartford is seeking a Vehicle Condition Assessor to accurately appraise and document vehicle conditions for appraisals. You will photograph vehicles, verify options, and assist with lot merchandising while supporting wholesale operations.

The role requires attention to detail, the ability to work outdoors in varying weather, and collaboration with Buyers, Senior Buyers, and Purchasing Managers. Nights, weekends, and holidays may be required.