Vehicle Condition Inspector & Appraisal Support

CarMax; Lancaster (Lancaster County); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Benefits package including sick time

Job summary

CarMax, the nation’s largest retailer of used cars, is seeking a Vehicle Condition Assessor to document vehicle conditions for appraisals and support inventory processes. You’ll work with Buyers and Managers, perform imaging for wholesale vehicles, and help with lot merchandising and onboarding new associates.

The role emphasizes attention to detail, reliability, and collaboration in a fast-paced environment across outdoor settings and varied weather conditions.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Documentation

Communication

Multi-tasking

Outdoor work

Job description

CarMax, the nation’s largest retailer of used cars, is seeking a Vehicle Condition Assessor to document vehicle conditions for appraisals and support inventory processes. You’ll work with Buyers and Managers, perform imaging for wholesale vehicles, and help with lot merchandising and onboarding new associates.

The role emphasizes attention to detail, reliability, and collaboration in a fast-paced environment across outdoor settings and varied weather conditions.