Vehicle Condition Specialist – Appraisals & Imaging

CarMax Business Services; Butler (CA); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday time

Holiday Premium Pay

Job summary

CarMax is seeking a Vehicle Condition Assessor to accurately document cosmetic and mechanical conditions for vehicle appraisals. You will photograph vehicles, assist with lot merchandising, and support wholesale auction operations while ensuring quality, transparency, and efficiency.

The role requires attention to detail, the ability to work outdoors, and collaboration with Buyers, Senior Buyers, and Purchasing Managers. Flexibility to work nights and weekends is expected as needed.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Record keeping

Communication skills

Multi-tasking

Driver's license

Outdoor work

Flexible hours

Job description

CarMax is seeking a Vehicle Condition Assessor to accurately document cosmetic and mechanical conditions for vehicle appraisals. You will photograph vehicles, assist with lot merchandising, and support wholesale auction operations while ensuring quality, transparency, and efficiency.

The role requires attention to detail, the ability to work outdoors, and collaboration with Buyers, Senior Buyers, and Purchasing Managers. Flexibility to work nights and weekends is expected as needed.