Vehicle Condition Inspector for Appraisals

CarMax Business Services; Sterling (VA); On-site; USD 27,552 - 44,083; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Floating holiday

Job summary

CarMax is seeking a Vehicle Condition Assessor in Sterling, VA to accurately assess cosmetic and mechanical conditions for appraisals and inventory updates. You’ll capture high-quality images for wholesale vehicles and support auction preparation, ensuring accurate documentation and smooth operations.

The role requires outdoor work in varying weather, flexibility for nights/weekends/holidays, and a focus on customer service and cross-department collaboration.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver's license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as need and physical ability for walking, bending, kneeling, and standing for extended periods.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Record-keeping

Communication skills

Multi-tasking

Independence

Outdoor work

Job description

CarMax is seeking a Vehicle Condition Assessor in Sterling, VA to accurately assess cosmetic and mechanical conditions for appraisals and inventory updates. You’ll capture high-quality images for wholesale vehicles and support auction preparation, ensuring accurate documentation and smooth operations.

The role requires outdoor work in varying weather, flexibility for nights/weekends/holidays, and a focus on customer service and cross-department collaboration.