Vehicle Condition Specialist for Appraisals & Imaging

CarMax; Boston (MA); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Holiday pay

Job summary

CarMax is hiring a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals. You will document cosmetic and mechanical details, image wholesale vehicles, and support inventory management and lot merchandising.

You will collaborate with Buyers and Purchasing Managers, maintain EH&S standards, and be adaptable to outdoor conditions, including nights, weekends, and holidays. This role offers growth in a leading used-car retailer.

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication for internal and external customers.
• Ability to multi-task in a fast-paced environment.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed; physical endurance.
• Commitment to CarMax policies and appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high‑quality imaging of wholesale vehicles for CarMax websites; support wholesale auction prep.
• Complete vehicle secures and confirmations, verify appraisal details and resolve discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Team collaboration

Process adherence

Communication

Multi-tasking

Driver's license

Outdoor work

Flexible hours

Job description

CarMax is hiring a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals. You will document cosmetic and mechanical details, image wholesale vehicles, and support inventory management and lot merchandising.

You will collaborate with Buyers and Purchasing Managers, maintain EH&S standards, and be adaptable to outdoor conditions, including nights, weekends, and holidays. This role offers growth in a leading used-car retailer.