Veeva & CRM Transformation Lead — Life Sciences

Accenture; Nashville (TN); On-site; USD 190,000 - 280,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture's Salesforce practice is seeking an Associate Director-level Life Sciences consulting leader who blends commercial and CRM transformation with sales origination, technology strategy, and delivery leadership.

You will drive executive-level influence, build scalable programs across pharmaceutical, biotechnology, and medical devices, and ensure data-driven decision-making, compliance, and operational performance.

Qualifications

• Minimum of 12 years of professional experience, including substantial Life Sciences consulting, commercial operations, CRM, technology, or digital transformation experience.
• Minimum of 10 years leading enterprise commercial or CRM transformation programs for pharmaceutical, biotechnology, or medical device organizations.
• Minimum of 8 years delivering Salesforce and/or Veeva solutions, with strong knowledge of Veeva CRM, Vault CRM, Salesforce LSC, and the broader Life Sciences commercial technology ecosystem.
• Minimum of 5 years of experience independently originating opportunities and leading complex sales cycles, strategic proposals, and RFPs end to end, including solution shaping, pricing, commercial negotiation, and close.
• Minimum of 3 years of experience in building senior executive relationships and translating client priorities into measurable business outcomes.
• Minimum of 3 years of developing differentiated solutions that combine business transformation, emerging technology, data, AI, automation, and new service models to expand client value beyond traditional systems integration and application managed services.
• Bachelor’s degree or equivalent professional experience.

Responsibilities

• Advise and influence senior clients: Build trusted relationships with C-suite and senior commercial, sales, marketing, medical, data, and technology leaders; lead executive workshops; define transformation strategies and roadmaps; and create new buying centers across pharmaceutical, biotechnology, and medical device organizations.
• Originate and close opportunities: Identify client needs, build qualified pipeline, shape differentiated value propositions, and lead the full sales cycle from origination and qualification through solutioning, pricing, contracting, negotiation, and close.
• Lead strategic pursuits: Own complex proposals and RFPs end to end, including win strategy, competitive positioning, commercial models, estimates, staffing, executive presentations, alliance participation, and transition from pursuit to delivery.
• Transform commercial and CRM capabilities: Define and deliver programs spanning customer engagement, field force effectiveness, omnichannel orchestration, commercial operations, medical engagement, data and analytics, content enablement, and managed services.
• Lead global delivery: Direct complex programs from strategy and architecture through implementation, release planning, migration, validation, deployment, adoption, and transition to application managed services, with accountability for scope, quality, risk, schedule, financial performance, and business outcomes.
• Apply data and AI: Identify and scale practical AI, machine learning, and automation use cases across targeting, next-best action, customer insights, field productivity, release operations, service management, and commercial decision-making.
• Build high-performing teams: Lead large, multidisciplinary, geographically distributed teams; develop leaders; strengthen succession and retention; set clear accountability; and step into critical delivery issues when needed.
• Grow the practice and ecosystem: Develop offerings, accelerators, reference architectures, and thought leadership; build Salesforce and Veeva alliance relationships; lead joint go-to-market motions; and collaborate effectively across account, industry, capability, technology, data/AI, and operations leadership.

Skills

Executive leadership

CRM transformation

Sales origination

Client influence

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Veeva

Vault CRM

Job description

Accenture's Salesforce practice is seeking an Associate Director-level Life Sciences consulting leader who blends commercial and CRM transformation with sales origination, technology strategy, and delivery leadership.

You will drive executive-level influence, build scalable programs across pharmaceutical, biotechnology, and medical devices, and ensure data-driven decision-making, compliance, and operational performance.