Vault Operations Lead — Warehouse Supervisor

Courtyard, Inc.; Bear, Northern (DE, KY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with a 4% employer match

$100 monthly dogfooding stipend

Employee wellness programs

Job summary

Courtyard.io is seeking a Vault Area Supervisor to build operations from the ground up. You’ll drive daily performance goals while fostering a positive, inclusive work environment.

This role will own day-to-day execution within a core department, partnering across engineering, product, finance, and customer support to build the SOPs, training, and tools that let new verticals scale. The ideal candidate is a builder who thrives in ambiguity, hands-on on the floor, and skilled at turning data into

Qualifications

• 3+ years hands-on experience in fulfillment centers, warehouses, or logistics networks.
• Flexibility to work a variable schedule, including nights, weekends, and holidays as required.
• Experience managing teams in a fast-scaling fulfillment or warehouse environment.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work on the floor for extended periods in a hands-on leadership role.
• Builder mentality with comfort working in ambiguity and leading projects from start to customer.
• Strong attention to detail with ability to manage multiple priorities while maintaining accuracy.
• Demonstrated ability to analyze data and use insights to drive daily execution and continuous improvement.
• Proficiency in Excel or Google Sheets for reporting and trend analysis.
• Experience with process improvements (Kaizen, Six Sigma, Lean Process)

Responsibilities

• Train, support, and develop hourly workforce; Associate & Shift Leads
• Lead safety, quality, productivity initiatives to protect associate and customer experience
• Collaborate with operations partners to build plans targeting KPI targets
• Create SOPs for emerging processes to support new verticals
• Create training documentation for newly hired team members
• Champion innovation and continuous improvement by implementing new processes and driving efficiency improvements

Skills

Fulfillment experience

People leadership

Data-driven decisions

Excel/Sheets

Kaizen/Six Sigma/Lean

Tools

Kaizen

Six Sigma

Lean Principles

Job description

Courtyard.io is seeking a Vault Area Supervisor to build operations from the ground up. You’ll drive daily performance goals while fostering a positive, inclusive work environment.

This role will own day-to-day execution within a core department, partnering across engineering, product, finance, and customer support to build the SOPs, training, and tools that let new verticals scale. The ideal candidate is a builder who thrives in ambiguity, hands-on on the floor, and skilled at turning data into