Vascular Admin Specialist: Scheduling & Patient Care

Anna Jaques Hospital; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Specialist to provide essential support to physicians across clinical, academic, research, and leadership activities in a hospital setting.

The role involves handling phone calls, updating patient information, scheduling appointments, preparing records, and assisting with medication listing reviews in the electronic medical record. High attention to confidentiality is required.

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 3-5 years related work experience required.
• Experience with computer systems including web-based applications and some Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls; greets and directs patients, families, visitors and staff; provides information within scope.
• Updates patient demographic and insurance information; schedules and coordinates patient appointments and referrals.
• Prepares and maintains patient records; liaises with departments and external customers; handles confidential information.
• Maintains physicians' administrative and clinical calendars; transcribes letters and notes; prepares materials for meetings.
• Queues prescriptions for renewal and reviews medication listings in the electronic medical record (Web OMR).

Skills

Written communications

Oral communications

Knowledge

Team work

Customer service

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Office Suite

Outlook

Excel

Word

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking an Administrative Specialist to provide essential support to physicians across clinical, academic, research, and leadership activities in a hospital setting.

The role involves handling phone calls, updating patient information, scheduling appointments, preparing records, and assisting with medication listing reviews in the electronic medical record. High attention to confidentiality is required.