Valves & Automation Inside Sales Leader (Canada)

Core Group Resources; Lachine (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading industrial company seeks an experienced Inside Sales & Customer Service Manager to oversee customer support operations in North America. You will lead sales teams, serve as the primary contact for Canadian customers, and provide technical support in the valves and automation sectors. Ideal candidates will have at least 3–5 years of leadership experience and over 10 years in customer support. This full-time position requires fluency in both English and French, and offers the chance to work flexibly within a dynamic environment.

Qualifications

• 3–5 years of leadership or supervisory experience.
• Over 10 years in customer support or inside sales in industrial settings.
• Strong mechanical aptitude in valves or flow control systems.
• Proficiency in Microsoft Office and CRM systems.
• Willingness to travel within North America.

Responsibilities

• Lead and mentor the sales and customer service teams.
• Serve as the primary contact for Canadian customers.
• Coordinate with sales, engineering, and production teams.
• Support sales efforts and develop market opportunities.
• Provide technical expertise and monitor key performance indicators.

Skills

Leadership

Customer service

Technical support

Communication

Negotiation

Fluency in English

Fluency in French

Education

College diploma

Bachelor's degree or equivalent experience

Tools

Microsoft Office

CRM/ERP/MRP systems

Adobe PDF tools

Job description

A leading industrial company seeks an experienced Inside Sales & Customer Service Manager to oversee customer support operations in North America. You will lead sales teams, serve as the primary contact for Canadian customers, and provide technical support in the valves and automation sectors. Ideal candidates will have at least 3–5 years of leadership experience and over 10 years in customer support. This full-time position requires fluency in both English and French, and offers the chance to work flexibly within a dynamic environment.