Inside Sales Manager: Growth, Training & Customer Success

Bray International, Inc.; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay plans

Comprehensive benefits

401(k) with company matching

Healthy work environment

Career growth

Job summary

Bray International in Houston, TX is seeking an Inside Sales Manager to lead the customer experience for valves and flow control products. You will oversee pricing, orders, and the development of Inside Sales and Customer Support teams, ensuring service levels and order accuracy.

The role demands strong communication, team leadership, and the ability to implement processes that drive efficiency and growth. Onsite hours are Mon–Fri, 8 AM–5 PM, with a focus on supporting strategic customers.

Qualifications

• 2+ years of relevant inside sales experience; 5+ years preferred.
• Strong multitasking and organizational skills.
• Excellent written and verbal communication.
• Basic MS Office skills.

Responsibilities

• Support Technical Inside Sales Reps with ongoing training.
• Receive requests for price quotes, POs, changes, adjustments, and cancellations from customers and distributors.
• Quote products and services and enter them into Dynamics 365.
• Enter customer orders into Infor LN ERP and ensure accuracy.
• Provide customer support on product selection, expediting, and issue resolution.

Skills

Multitasking

Organizational skills

Written & verbal communication

MS Office

Education

College degree or high school diploma

Bachelor's degree or higher

Tools

Dynamics 365

Infor LN ERP

Job description

Bray International in Houston, TX is seeking an Inside Sales Manager to lead the customer experience for valves and flow control products. You will oversee pricing, orders, and the development of Inside Sales and Customer Support teams, ensuring service levels and order accuracy.

The role demands strong communication, team leadership, and the ability to implement processes that drive efficiency and growth. Onsite hours are Mon–Fri, 8 AM–5 PM, with a focus on supporting strategic customers.