Value Realization Specialist (Post-Sales)

present of AI; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Mimica, a process intelligence platform company in New York, seeks a post-sales professional who can advise accounts, resolve problems, run training and onboarding, and turn data into clear recommendations. A background in customer success, value engineering or consulting, plus hands-on process improvement and strong Excel analysis, is highly valued.

The role emphasizes building trust, guiding adoption, and translating insights into actions for enterprise customers, with exposure to SAP or

Qualifications

• Background in customer success, value engineering or consulting.
• Hands-on process improvement work.
• Solid Excel analysis skills.

Responsibilities

• Advise accounts to derive real value from the platform.
• Resolve problems and coordinate solutions.
• Run training and onboarding for customers.
• Turn data into clear, actionable recommendations.

Skills

Customer success

Value engineering

Consulting

Process improvement

Excel analysis

Tools

SAP

Salesforce

Job description

Mimica, a process intelligence platform company in New York, seeks a post-sales professional who can advise accounts, resolve problems, run training and onboarding, and turn data into clear recommendations. A background in customer success, value engineering or consulting, plus hands-on process improvement and strong Excel analysis, is highly valued.

The role emphasizes building trust, guiding adoption, and translating insights into actions for enterprise customers, with exposure to SAP or