Value Engineer, Customer Success — Remote

Mimica Automation; New York (NY); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Generous compensation + stock options

Remote-friendly distributed team

Laptop and setup stipend

Job summary

Mimica is an AI-powered process intelligence platform helping enterprises reclaim time by analyzing work and generating AI agents to execute tasks. We are remote-first and globally distributed, scaling rapidly with stock options and generous compensation.

You will act as a trusted advisor, resolve issues, and partner across functions to expand customer impact while shaping Mimica's roadmap and customer-focused innovations.

Qualifications

• Proven background in customer success, value engineering, or management consulting.
• Hands-on experience with process improvement methodologies or tools (Lean, Six Sigma, etc.).
• Strong analytical skills and data-driven decision making.

Responsibilities

• Serve as a strategic advisor leveraging Mimica to achieve customers' business outcomes.
• Provide product support and guide customers through roadblocks and issues.
• Collaborate with Sales, Marketing, Solution Engineering and Partner teams to grow accounts.

Skills

Customer success leadership

Value engineering

Management consulting

Lean Six Sigma

Stakeholder management

Data analysis

Tools

Excel

Pivot tables

Lookups

Formulas

Job description

Mimica is an AI-powered process intelligence platform helping enterprises reclaim time by analyzing work and generating AI agents to execute tasks. We are remote-first and globally distributed, scaling rapidly with stock options and generous compensation.

You will act as a trusted advisor, resolve issues, and partner across functions to expand customer impact while shaping Mimica's roadmap and customer-focused innovations.