Valet Supervisor - Guest Experience Leader

Ace Parking; San Diego (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Vacation/Sick for full-time and part-t

Holiday for full-time and part-time

Job summary

Ace Parking is seeking a Restaurant Valet Supervisor to help manage daily operations at client locations in San Diego. You will lead a team of attendants, coordinate schedules, and ensure a safe, clean, and welcoming environment for guests.

The role emphasizes hands-on leadership, excellent customer service, cash handling oversight, and reporting to management. You’ll train staff, enforce company policies, and contribute to a positive guest experience through professionalism and accountability.

Qualifications

• High school diploma or GED.
• 1 year of supervisory experience.
• Excellent communication and interpersonal abilities.
• Physical ability to lift heavy items (50 lbs).

Responsibilities

• Supervise parking attendants and ensure that all duties are completed according to company standards.
• Assist with implementing work schedules and assignments.
• Oversee daily cash handling procedures and submit accurate reports of collections.
• Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations.
• Promote a culture of professionalism, accountability, and exceptional customer service among the team.
• Accountable for the cleanliness and appearance of the parking area.
• Contribute to the development and implementation of park policies and procedures.
• Train and motivate staff to deliver excellent customer service, including assisting with parking, handling customer issues, and maintaining a clean and safe facility.
• Address customer inquiries and complaints in a prompt and professional manner.
• Inspect parks regularly to ensure they are clean, safe, and well-maintained.
• Continuously seek ways to improve service quality and efficiency.

Skills

Excellent communication

Supervisory experience

Physical ability to lift 50 lbs

Education

High school diploma or GED

Job description

Ace Parking is seeking a Restaurant Valet Supervisor to help manage daily operations at client locations in San Diego. You will lead a team of attendants, coordinate schedules, and ensure a safe, clean, and welcoming environment for guests.

The role emphasizes hands-on leadership, excellent customer service, cash handling oversight, and reporting to management. You’ll train staff, enforce company policies, and contribute to a positive guest experience through professionalism and accountability.