Valet Supervisor — 5-Star Guest Experience Lead (Miami)

Metropolis Technologies; Miami (FL); On-site; USD 15,000 - 21,000; Full time

Job summary

Metropolis Technologies is hiring a Valet Supervisor at Four Seasons Miami. You will lead a guest-facing team, ensuring a warm welcome and top-tier service, while managing daily shift operations and upholding company policies.

The role requires 6 months of guest service experience, a valid driver's license, and strong English communication. Outdoor, high-demand environment with safety and guest satisfaction at the forefront.

Qualifications

• At least 6 months of guest service experience.
• A valid state driver’s license with a safe driving record.
• Must be at least 18 years old.
• Ability to communicate effectively in English (written and oral).
• Maintain professional appearance and demeanor at all times.

Responsibilities

• Lead by example and oversee daily shift operations.
• Provide and guide your team to deliver 5-star service to every guest.
• Ensure proper functioning of your assigned shift from start to finish.
• Monitor and ensure adherence to Metropolis / SP+ Hospitality policies and procedures.
• Serve as first point of contact for associates during the shift to resolve issues promptly.
• Maintain the flow of the parking facility to ensure efficiency and safety.

Skills

Guest service

English communication

Professional appearance

Driver's license

Job description

Metropolis Technologies is hiring a Valet Supervisor at Four Seasons Miami. You will lead a guest-facing team, ensuring a warm welcome and top-tier service, while managing daily shift operations and upholding company policies.

The role requires 6 months of guest service experience, a valid driver's license, and strong English communication. Outdoor, high-demand environment with safety and guest satisfaction at the forefront.