5-Star Guest Service & Valet Associate

Metropolis Technologies; Miami (FL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Metropolis Technologies in partnership with SP+ Hospitality seeks a Guest Service Representative at the Four Seasons Miami to welcome guests, process valet payments, and deliver courteous service ensuring a seamless parking experience.

This on-site, non-exempt role offers a $15.00 per hour pay rate, with standard benefits for eligible employees. On-site duties and professional appearance are required for daily interactions with guests.

Qualifications

• Ability to greet guests and deliver 5-star service.
• Maintain clean work area and personal appearance.
• Communicate effectively in English, written and oral forms.
• Must be at least 18 years old.
• Professional appearance and demeanor.

Responsibilities

• Greet guests entering or exiting the hotel and garage.
• Collect valet parking fees using hotel parking software.
• Answer phones with a friendly, helpful tone.
• Safely move vehicles to and from the garage upon request.
• Assist guests with directions and information.

Skills

Guest greeting

Customer service

English communication

Professional appearance

Attention to detail

Job description

Metropolis Technologies in partnership with SP+ Hospitality seeks a Guest Service Representative at the Four Seasons Miami to welcome guests, process valet payments, and deliver courteous service ensuring a seamless parking experience.

This on-site, non-exempt role offers a $15.00 per hour pay rate, with standard benefits for eligible employees. On-site duties and professional appearance are required for daily interactions with guests.