Valet Lead: 5-Star Guest Service & Shift Manager

Metropolis; Miami (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

SP+ Hospitality is seeking a Valet Supervisor in Miami to lead a team and deliver exceptional guest experiences at a bustling location. You will supervise daily shift operations, enforce policies, and ensure a welcoming environment with a focus on safety and efficiency.

The role requires a minimum of 6 months in guest service, a valid driver's license, and the ability to communicate clearly in English. The position offers an hourly pay rate with tips and a professional workplace culture.

Qualifications

• Experience: At least 6 months of guest service experience.
• License: A valid state driver’s license with a safe driving record.
• Age: Must be at least 18 years old.
• Communication: Ability to communicate effectively in English (written and oral).
• Appearance: Must maintain a professional appearance and demeanor at all times.

Responsibilities

• Lead by example and deliver 5-Star service to every guest.
• Oversee daily shift operations and supervise the valet team.
• Ensure shift runs smoothly and that policies are followed.
• Maintain flow of the parking facility and safety at all times.
• Assist high-profile guests and address service concerns on the spot.

Skills

Guest service

English communication

Professional appearance

Job description

SP+ Hospitality is seeking a Valet Supervisor in Miami to lead a team and deliver exceptional guest experiences at a bustling location. You will supervise daily shift operations, enforce policies, and ensure a welcoming environment with a focus on safety and efficiency.

The role requires a minimum of 6 months in guest service, a valid driver's license, and the ability to communicate clearly in English. The position offers an hourly pay rate with tips and a professional workplace culture.