Valet Shift Lead — Guest Experience & Ops

SP Plus Corporation; Miami (FL); On-site; USD 16,000 - 23,000; Full time

Job summary

SP+ / Metropolis is seeking a Shift Supervisor at Four Seasons in Miami to manage day‑to‑day valet operations, ensuring service quality and safety. You will greet guests, supervise staff, and coordinate parking activities to maximize capacity while maintaining a professional image.

The role requires a minimal high school diploma, 6 months related experience, and a valid driver's license. The pay rate is $14.00/hr plus tips, with opportunities to lead and train a team.

Qualifications

• High school diploma or equivalent is required.
• Ability to read, write and communicate clearly.
• Demonstrated customer service skills and professionalism.
• Strong adaptability to changing tasks and environments.
• Physical stamina to stand, walk, and lift up to 25 pounds.

Responsibilities

• Greet guests courteously.
• Ensure customers receive timely service.
• Assist customers in and out of their vehicles.
• Drive, park, and retrieve vehicles safely and professionally.
• Maintain compliance with standard operating procedures and safety rules.
• Keep drive lanes clean and free of debris.
• Assist with hiring, training, and coaching a valet team.
• Fill in for other positions as needed.
• Complete other duties as assigned.

Skills

Customer Service

Oral Communication

Written Communication

Adaptability

Physical Stamina

Education

High School Diploma or Equivalent

Job description

SP+ / Metropolis is seeking a Shift Supervisor at Four Seasons in Miami to manage day‑to‑day valet operations, ensuring service quality and safety. You will greet guests, supervise staff, and coordinate parking activities to maximize capacity while maintaining a professional image.

The role requires a minimal high school diploma, 6 months related experience, and a valid driver's license. The pay rate is $14.00/hr plus tips, with opportunities to lead and train a team.