Miami Valet Supervisor: 5-Star Guest Service Lead

SP+; Miami (FL); On-site; USD 15,000 - 21,000; Full time

Job summary

SP+ Hospitality is seeking a Ramp Supervisor to lead the guest experience at Four Seasons Miami. You will supervise daily valet operations, ensure 5-star service, and uphold safety and quality standards on shift.

This role pays $13.00 per hour plus tips and requires at least 6 months of guest service experience, a valid driver’s license, and clear English communication. You will work outdoors in all weather as part of a dynamic team.

Qualifications

• At least 6 months of guest service experience.
• A valid state driver’s license with a clean driving record.
• Must be at least 18 years old.
• Able to communicate effectively in English (written and oral).
• Maintain a professional appearance and demeanor.

Responsibilities

• Lead by example to deliver 5-Star service to every guest.
• Oversee shift operations and ensure policy compliance.
• Resolve issues quickly and support associates during the shift.
• Maintain safety and efficiency of the parking facility.

Skills

Guest service

English proficiency

Professional appearance

Driver's license

Job description

SP+ Hospitality is seeking a Ramp Supervisor to lead the guest experience at Four Seasons Miami. You will supervise daily valet operations, ensure 5-star service, and uphold safety and quality standards on shift.

This role pays $13.00 per hour plus tips and requires at least 6 months of guest service experience, a valid driver’s license, and clear English communication. You will work outdoors in all weather as part of a dynamic team.