Guest Experience Associate – Luxury Parking

SP Plus Corporation; Miami (FL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

SP+ Hospitality is seeking a Guest Service Representative at Four Seasons Miami, offering a $15.00/hour pay rate. The role focuses on welcoming guests, collecting valet fees via modern software, answering calls with a smile, and safely moving vehicles in the garage.

This on-site position emphasizes 5-star service and professional appearance. Responsibilities include greeting guests, handling payments, and providing helpful directions.

Qualifications

• Ability to smile, acknowledges, greet and extend a warm welcome to each customer.
• Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc.
• Ability to communicate effectively in English in both written and oral forms.
• Must be at least 18 years of age.
• Must have a professional appearance and demeanor.

Responsibilities

• Greet all guests that enter or exit hotel or garage, displaying 5 star standards.
• Collecting valet parking fees using latest technology, parking software.
• Answering phones with a smile.
• Safely moving vehicles to and from the garage upon request.

Skills

Warm greeting

Customer service

English fluency

Professional appearance

Job description

SP+ Hospitality is seeking a Guest Service Representative at Four Seasons Miami, offering a $15.00/hour pay rate. The role focuses on welcoming guests, collecting valet fees via modern software, answering calls with a smile, and safely moving vehicles in the garage.

This on-site position emphasizes 5-star service and professional appearance. Responsibilities include greeting guests, handling payments, and providing helpful directions.