Valet Shift Supervisor – Miami (Tips)

Metropolis Technologies; Miami (FL); On-site; USD 16,000 - 23,000; Full time

Job summary

Metropolis is seeking a Shift Supervisor for the Four Seasons location in Miami, FL. The role focuses on day-to-day valet operations, greeting guests, and ensuring timely service while maintaining safety and adherence to procedures.

The ideal candidate has a high school diploma or equivalent and a minimum of six months related experience. A valid driver's license is required, along with strong oral and written communication and excellent customer service skills.

Qualifications

• Minimal high school diploma or equivalent and a minimal 6 month related experience or training; or equivalent combination of education and experience.
• Driver’s License – Required to have and maintain a valid state-issued driver’s license with a current address and an acceptable driving record.
• Oral Communication – Speaks clearly; Listens and gets clarification; Responds well to questions.
• Written Communication – Writes clearly and informatively; Able to read and interpret written information.
• Customer Service – Maintains positive attitude. Responds to requests for service and assistance professionally and courteously.
• Adaptability – Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
• Physical Demands – The employee must be able to lift and/or move up to 25 pounds.

Responsibilities

• Greet guests courteously.
• Ensure customers are receiving timely service.
• Assist customers in and out of their vehicle.
• Drive, park, and retrieve customer vehicles in a safe and professional manner.
• Maintain compliance with SOPs and ensure the safety of vehicles and keys at all times.
• Keep drive lanes and crosswalks clean and free of debris.
• Create and implement staging plans to maximize parking capacity.
• Assist with hiring, training, and coaching the valet team.
• Substitute for any position when necessary.
• Complete other duties as needed.

Skills

Customer service

Oral communication

Written communication

Adaptability

Physical stamina

Education

High school diploma or equivalent

Job description

Metropolis is seeking a Shift Supervisor for the Four Seasons location in Miami, FL. The role focuses on day-to-day valet operations, greeting guests, and ensuring timely service while maintaining safety and adherence to procedures.

The ideal candidate has a high school diploma or equivalent and a minimum of six months related experience. A valid driver's license is required, along with strong oral and written communication and excellent customer service skills.