Valet Shift Supervisor — Lead Team, Earn Tips

Ace Parking Management; California (MO); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Flexible Spending Accounts

401k

Vacation/Sick

Holiday

Job summary

Ace Parking is hiring a shift supervisor to lead the hospitality valet team, ensuring smooth daily operations and superb service. You will supervise staff, maintain records, and coordinate scheduling while upholding safety and company policies.

The ideal candidate has 1–2 years of supervisory experience, strong leadership and communication skills, and a proven ability to manage a team in a fast-paced setting with a focus on guest satisfaction.

Qualifications

• 1–2 years’ experience as a supervisor.
• Strong leadership and communication skills.
• Previous valet or customer service experience.
• Proficiency in managing and coordinating a team.
• Ability to remain calm and effective in high-pressure situations.
• Excellent problem-solving and decision-making abilities.

Responsibilities

• Assume full accountability for safety and security of guests' vehicles and supervise the valet team.
• Maintain shift reports and documentation; schedule and organize staff as needed.
• Ensure compliance with policies, safety regulations, and health standards.
• Foster accountability and provide regular feedback to team members.
• Facilitate clear communication within the team and serve as main guest contact.
• Lead by example and support the team during peak times to ensure service quality.
• Strive for exceptional customer service and drive restaurant performance.

Skills

Leadership

Customer service

Communication

Team coordination

Problem-solving

Job description

Ace Parking is hiring a shift supervisor to lead the hospitality valet team, ensuring smooth daily operations and superb service. You will supervise staff, maintain records, and coordinate scheduling while upholding safety and company policies.

The ideal candidate has 1–2 years of supervisory experience, strong leadership and communication skills, and a proven ability to manage a team in a fast-paced setting with a focus on guest satisfaction.